Conditions of use & sale

Payment

For all 4V Design products sold online from the 4V Design official web site www.4vdesign.it the payment method is PayPal.
The decision of using PayPal is to offer to our customers the highest level of security and ensure a safe, pleasant and easy purchasing experience.
4V Design is at no time during the purchasing procedure able to see the credit card number of the purchaser, which is directly handled by PayPal service via a secure connection.
For all details of PayPal services and guarantees please visit www.paypal.com

Online Prices

4V Design products offered online are priced at the Recommended Retail Price and include Italian VAT at 22%. For all countries outside the EU local charges such as import duties and/or sales tax may apply. These charges are at Consumers’ expense. We recommend you to contact your local customs office for more information.

Shipping

Shipping costs will be added to your order and indicated prior to final payment. For most products we offer WORLDWIDE FREE SHIPPING.
All our shipments are sent by express delivery “signed for” by UPS, DHL, FedEx, GLS, “Poste Italiane” or other Express Courier from our warehouse in Italy.
The estimated delivery time is about 6-8 business days.
Delivery times are only indicative and may vary depending on the country and custom procedures.
In case you have any special requirement regarding delivery time you are welcome to add a message to your PayPal order and send us a mail at info@4vdesign.it. We will try our very best to help and assist you.

10-days Money Back

When purchasing our products online from our webshop, 4V Design gives you a 10-days money back guarantee from the date of delivery, not covering shipping costs and additional duties and/or taxes. If you want to request a refund you need to contact us within the 10 days from the date you receive the good.
You can ship back the product to us only after receiving our confirmation.
The product shall be returned by meeting the following conditions:
New and unused
  • in perfect conditions
  • complete in all parts (including any documentation and accessories such as instructions, inner parts, etc)
  • with the 4V Design warranty seal intact
  • with the original packaging. The 4V Design product box cannot be used as shipping packaging and no shipping or address labels shall be glued-applied directly to it the original packaging shall be shipped properly packed into a protective envelope or shipping box.

Shipping and handling are at customers expenses and responsibility. 4V Design will not compensate for products that have been lost during shipping or if the above conditions are not met. Refunds will be made to the PayPal account which has been used when ordering, within two weeks after having received the returned item.
The right to refund/return is totally forfeit in the event of failure to fulfill the essential condition of the goods remaining intact (damaged contents), in the cases where 4V Design ascertains:
  • Use, even partial, of the goods and any consumable materials;
  • Missing outer packaging and/or original inner packaging;
  • Absence of integral elements of the product (instructions, inner parts or other);
  • Damage to the product caused by anything other than transport;

In the cases listed above 4V Design shall return the purchased product and charge shipping costs to the sender.

Please contact us through info@4vdesign.it for more information.

Manufacturing and Materials

4V Design Leather Goods are designed to last and produced in Italy with the best materials and state-of-the-art artisan manufacturing processes. The vegetable tanned Tuscany leather tends to get better and softer with time, like the good Italian wine. Our leather goods will record the experience of the owners and become like a good friend. The signs of time makes them more valuable, as it happens for all the quality leather goods. Since we use the best fully natural Tuscany leather (Cuoio), each strap is unique for leather color, texture and “shadows”. Marks, signs and “shadows” on the leather are normal for this kind of leather and act as a warranty about the quality and naturalness of the leather used.

Warranty

All new 4V Design products purchased online from 4V Design website are covered by a Limited Consumer Warranty for any defects in material or workmanship. This warranty does not affect or modify any warranty provided by the 4V Design Retailers and/or Distributors.
This warranty does not cover damage caused by mishandling, defects caused by accident, abuse, misuse, improper care, alteration or accidental damage. 
All good materials eventually wear out with normal and extended use. We are not responsible for normal wear & tear, natural breakdown of materials that occurs after extended use (i.e. leather wear and abrasion, etc.). In time, even a 4V Design product will wear out!
This limited warranty covers for two years the original purchaser exhibiting proof of purchase
This warranty excludes all claims to any incidental or consequential damage or loss to personal property. Under no conditions 4V Design is liable for any of the following: loss or damage to your camera, camera accessory, memory cards or other electronic devices; loss of or damage to programs, records or data; and consequential or incidental damages, even if 4V Design is informed of their possibility. 
Over and above our warranty terms, 4V Design is committed to your satisfaction with our products. If at any time or for any reason you are not satisfied please contact info@4vdesign.it

Warranty Claim

To place your Warranty Claim you are required to submit your claim by mail to info@4vdesign.it
The mail title shall be “WARRANTY CLAIM” and it shall explain in detail the problem and include detailed images/pictures to clearly show and explain the claimed defect. 4V Design will not provide any coverage under this warranty statement unless your claim is in compliance with all of its terms here indicated.

After evaluating the information and images provided by mail, 4V Design will, at its discretion, confirm to the customer if the claim is accepted or not. In case the claim is accepted and falls into the warranty, the items will either be repaired or replaced by 4V Design free of charge. If your product is no longer available, we will replace it with a similar product of equal value.

Returns

Returns shipping and handling are at customers expenses and responsibility. Items can be returned to 4V Design only after completing the Warranty Claim procedure as above and only after receiving confirmation by mail by 4V Design to proceed with the return of the good.

Personal Data Treatment

4V Design only stores personal data that has been provided by yourself, e.g. for shopping at our webshop or by signing up for our newsletter.
All personal data is dealt with confidentially and we will not sell or disclose any personal data to third parties unless necessary (such as for example Shipping Companies). You can at any time end the subscription to our newsletter by contacting us through info@4vdesign.it
Your personal data will be used by 4V Design for the sole purpose of completing the purchasing and shipping the goods at the address indicated in the purchasing form.
Personal data will be treated according to current Italian laws on privacy.

Disclaimer - Legal Notice

4V Design makes every possible effort to ensures that all information, images and technical data about products published on the web and other communication material are correct and up-to-date. Nevertheless we cannot guarantee that the information provided on the website is complete, accurate or up-to-date. Although we endeavor to provide correct information regarding colors, pictures, texts, prices and warehouse stock, inaccuracies, typographical errors or omissions can occur.
In the case of incorrect prices or available stock we will give you the opportunity to cancel the order. 4V Design reserves the right to change the content and information provided in the website at any time.
4V Design will not be liable for any indirect or direct damages, including lost profits, resulting from the information in this website or otherwise connected to the website. This also applies to all websites, which we link to. 4V Design is not responsible for the content of these external websites. We cannot be held responsible for the website being temporarily unavailable, but we make every effort to secure access to the website.
4V Design. accepts no responsibility for disservices ascribable to force majeure such as accidents, explosions, fires, strikes and or industrial actions, earthquakes, floods and/or other similar events that would impede, wholly or partially, dispatch in the times agreed. 4V Design is not responsible for any fraudulent use and unlawful use by third parties, of credit cards and other means of payment of purchased products, in the act of payment of products purchased. To optimize the design of the website and track preferences we use cookies, which are not connected to personal data.

Acceptance of Conditions of Sale

The General Conditions of Sale here covered and explained are an integral and essential part of the contract of purchasing finalized online by accessing to 4V Design web site www.4vdesign.it ,by selecting the desired product and by carefully following the indications and procedures indicated in the same web site. The completing and forwarding of the order confirmation implies the total understanding of these conditions and their integral acceptance by the customer. These general conditions of sale must be examined "online" by the customer, before completion of the purchasing procedure.






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